Hassle-Free Returns & Exchanges

Our Goal: Your Complete Satisfaction

If you're not entirely happy for any reason, we're here to make it right with a simple and fair return or exchange process.

7-Day Worry-Free Returns

You have 7 days from the date of delivery to return most items for a refund or exchange. To be eligible, the item must be unused, in its original packaging, and with all tags attached.

How to Start a Return or Exchange

Log in to your account on our website and visit your Order History.

Select the item(s) you wish to return or exchange and provide your reason. This helps us improve!

Print your prepaid shipping label and packing slip.

Pack the item securely in its original packaging, attach the label, and drop it at any designated shipping location.

Don't have an account? No problem! Just contact us at [Your Support Email] with your order number, and we'll get you started.

Refunds: Quick & Easy

Once we receive your return, our team will process it within 3-5 business days.

You will be refunded to the original payment method used for the order.

Please note that shipping costs are non-refundable. The refund will be for the value of the returned product(s) only.

You will receive an email confirmation once your refund has been issued. Depending on your bank or credit card company, it may take an additional 3-10 business days for the refund to post to your account.

We've Got You Covered: Free Return Shipping

Looking for an even faster refund? Consider exchanging your item for store credit! We process store credit refunds within 24 hours of receiving your return.

Exchanges

Need a different size or color? The fastest way to get what you want is to process a return for the original item and place a new order for the correct one. This ensures you get the new item shipped out to you as quickly as possible.

Damaged or Defective Items

We're so sorry if your item arrived damaged or has a manufacturing defect! Please contact us within 7 days of delivery at [Your Support Email] with photos or a short video of the issue, and we will gladly send a replacement or process a full refund immediately, including your shipping costs. We want to resolve this for you as quickly as possible.

Non-Returnable Items

For health and safety reasons, the following items cannot be returned:

Final sale items (clearly marked as such)

Gift cards

Personalized or custom-made products

International Returns

Please note that our free prepaid return shipping label is only available for returns within the United States. International customers are responsible for the return shipping costs. We recommend using a trackable shipping service for your return.

Still Have Questions?

We're always happy to help! Contact our friendly customer care team at:

Email: KarenHarris3706@hotmail.com

Response Time: We aim to reply to all inquiries within 24 hours on business days.

Thank you for shopping!